Monday , 27 March 2017
50 Reasons You’re Not Getting Etsy Sales

50 Reasons You’re Not Getting Etsy Sales

jew guide

Not sure why the Etsy sales aren’t rolling in? Here are 50 possibilities -and how to fix them.

1. You don’t have enough items.

Etsy is a host to hundreds of thousands of products galore, and their search engine will only show 250 pages of them at a time for broad, generic searches. (Not that anyone would actually flip though all 250 pages anyway.) If you’ve only listed a handful of items, there’s a good chance you’ve gotten lost in the crowd, and browsers are very unlikely to find you.

Not only that – but a sparse storefront with less than a page of listings looks abandoned and untrustworthy. While there are always some exceptions, generally a robust store with at least 2 or more pages to browse through translates that you are keeping your stock updated and tended to.

2. You don’t list often enough.

Though Etsy has switched to relevancy as it’s default search, the recency of your items still plays a significant factor in it’s search ranking, as well as showing up when browsers flip over to searching by recency instead. Rather than listing a whole bunch of items at once, consider spacing them out over a few days, that way once the unsold ones reach their expiring period, you’ll have a steady flow of new or renewed listings at the forefront of your store and Etsy’s main search.

3. Your product photography “could use some work.”

Blurry photos, photos with too much distracting background clutter, and images with flash glare spots aren’t doing your products any favors. Even fairly decent photos could be replaced with high-quality, more enticing images to up your sales. Etsy is a very visual selling platform (with a frequent rate of being bookmarked to Pinterest), and so better photos almost always equals more sales.

When an item expires without selling, consider trying some new photos for the next go-round. Sometimes all it takes is trying out a cleaner background, placing the item on a model (if it’s wearable), or otherwise showing the item “in action” or with better lighting.

4. You forgot to include dimensions.

It can be hard to tell from a photograph, even one taken next to a standard-sized object such as a dime or ruler, just how large or small a product is. Whenever possible, include dimensions that are easy to spot in your product descriptions. Plus, if you want to go above and beyond, include them in cm and inches to appease all onlookers. The less work you make people have to do or think about, the more likely they are to buy.

5. You’re directing people offsite.

Yes, you want your potential customers to like your Facebook Page and keep in touch with you on Twitter, but your product descriptions aren’t the place to direct them there. Social networks are some seriously distracting platforms, and by taking your potential customers there, you may not be able to bring them back so easily.

6. Your descriptions are lacking.

Sure your necklace may be pretty, but simply telling me “Pretty necklace, 16 inches” isn’t really convincing enough. I want to know what it’s made out of, who it would be a good gift for, and what type of fabric it would look fantastic against. Flesh out your descriptions with plenty of features AND benefits, and your potential customers will be that much more likely to see themselves owning it.

7. You just got started.

If it’s only been a month and you’re wondering why you’re not rolling in Etsy sales then, uhm, you need to be more patient my friend. These things take time. It can take several months for you to not only flesh your shop out, but to also get yourself established and building trust with your fans and potential customers. Like snowballs, we all start small.

Timothy Adam of Handmadeology here. . . this is such an important tip here that I wanted to add a few comments.  Patience is key when you are first starting out and I encourage Etsy sellers to look for Etsy shop’s they admire to emulate.  Check out these top 10 handmade Etsy sellers to find techniques you can learn from.  How do they use their banner?  How do they title and tag their products?  Do you like their about page?  Check out their shops and learn – you might also find something you want to buy!

Top 10 Handmade Etsy Sellers

Rank

Name

Etsy Start Date

Sales

1

ThinkPinkBows

2010

118964

2

RivermillEmbroidery

2011

104057

3

Thevelvetacorn

2010

96216

4

beanforest

2009

96080

5

threebirdnest

2011

90674

6

signaturetshirts

2008

81790

7

zenthreads

2008

81421

8

zoeysattic

2008

78719

9

Prettygrafikdesign

2012

74309

10

graceandlaceco

2011

73166

8. You don’t have any reviews yet.

Raving reviews go a long way in establishing the level of trust required as social proof before more people will feel comfortable buying. How can you acquire these reviews? Go above and beyond with every order you receive. Include special touches in your packaging such as a hand written thank you note, a freebie gift, gift-ready packaging, and speedy shipping.

9. You have poor reviews.

If you have, in fact, gotten plenty of reviews from orders, but many are less than savory, then there might be a few things you can do to reconcile the situation. For starters, what’s the main theme behind these negative reports? Slow shipping? It’s lost in the mail or arriving broken? Customers that couldn’t be satisfied no matter what?

When compiling your shop’s refund and return policies, always, always, ALWAYS try to think of the scenario from your customer’s point of view. How would you feel if you ordered something you were excited about and it got lost in the mail on it’s way over to you? Wouldn’t you expect a replacement or a refund? How about if the item arrived broken? Would you still expect to pay for shipping in order to get at least some of your money back? Or how about having to wait for months before the Christmas gift you ordered finally arrived in February?

These may seem obvious to the more experienced Etsy seller, but I am often surprised at seeing Etsy shop policies stating things like “Not my responsibility if your item is lost in the mail” or “No guarantees if your product is broken along the way…” Not cool guise. I think we can all do a little better than that.

If your item DOES take a long time before it ships to the customer (if, for example, it’s made-to-order and time consuming to create), then it helps dramatically if you CLEARLY state the shipping date times on not only your shop policies and announcements, but on every item description that it pertains to. If you properly set up expectations ahead of time, then you can easily go above-and-beyond with the order afterwards, resulting in much more positive reviews.

10. You’re not on social media.

No, I am not advocating that you start spending [read: wasting] hours of your daily time on Facebook or Twitter, but I am recognizing that social media can be a valuable channel to bring customers back to your Etsy shop. Pinterest and Instagram especially, due to their mostly visual nature.

If you think your target customers are there, then having a presence on specified social media platforms can bring in customers who may not otherwise be perusing Etsy for handmade trinkets to purchase. Just make sure you are being strategic about your time on social media, as it is too valuable to waste on distractions and notifications.

11. Your items don’t stand out.

If you’re selling the same bracelet as at least 12 other Sellers on Etsy, then you are competing on price. (That’s a race to the bottom you really don’t want to be a part of.) Being unique and different is the easiest and most sincere way to direct browsers to your Etsy shop. And when other less creative sellers catch on and start copying you? You’ll already be developing and listing even more unique and different products for them to scramble over.

12. You aren’t being featured outside of Etsy.

Outside-of-Etsy features have the potential to bring in hundreds of targeted eyeballs directly to your Etsy shop. If your stats are dwindling, or you simply want to expand your reach, consider reaching out to bloggers and websites that feature Etsy sellers for interviews, giveaways, or product reviews.

13. You aren’t being featured on Etsy.

There are a couple of accessible ways to be featured within Etsy: front page product exposure and included in Etsy’s e-mails.

You don’t really have any control over either of these, but you have a slightly better chance of getting featured on the front page if you (a) have great product photos and (b) join a handful of treasury teams who collaborate to make a consistent stream of “front-page-worthy” treasuries. You’re chances are still slim, so I don’t recommend wasting a ton of your valuable time producing treasuries, but joining a team or two with reasonable treasury-making requirements will give you a slightly better chance of seeing your product on Etsy’s home page than if you simply left it up to pure chance.

14. You aren’t optimizing your titles.

In order to be found within Etsy’s relevant search algorithm, you have to be using titles and tags that people are actually typing into the search bar when trying to find items similar to yours. Try as best you can to think of your product from a browser’s point of view. If you sell handbags for example, people are more likely to be typing in “Red Leather Tote Bag” into the search bar instead of “Sophia Leather Darling.”

15. You are cramming too much into your titles.

To maximize your chances of being found, choose different keyword phrases for different products to emphasize which ones will be found and ranked for different search terms. If you try to stuff every possible keyword and search phrase into a single title, it’s confusing to buyers and makes you look more like a robot than a seller. It makes more sense to cover more ground with multiple products than relying simply on one to get found by everyone.

16. Your target market isn’t clear.

People like to step into a shop–even an online one–and think to themselves, “this place is for me!” If your target market is too scattered, however, then buyers are likely to get confused and overwhelmed. If you serve two or more completely different target markets, you may want to consider opening up a second Etsy shop to make your individual shop’s branding more cohesive.

17. You ignore your current customers.

Acquiring new customers is great — but it’s just as important (even more so, in fact) to nurture your current customers. By providing your best quality of customer service, you can insure not only repeat business, but word-of-mouth recommendations (which are far more trustworthy than any self-promotion you could do on your part.)

Making your current customers feel appreciated and taken care of goes a long way towards building up your reputation as a quality seller of great products.

18. You don’t accept custom orders.

Often times browsers will LOVE something they find in your shop, only they wish they could get it in a different color, size, or quantity than they see listed. Accepting custom orders from these people can make a measurable difference in your sales, and can even allow you to charge a premium price for the additional labor involved.

19. Your shop is all over the place.

A cohesive shop not only speaks of a strong brand, but keeps the browser from feeling overwhelmed with scattered product options. A little tailoring and trimming goes a long way towards presenting a more fluid storefront.

20. You haven’t listed anything new in a loooooong time.

Even if your products are great, there are always going to be previous customers and fans who want to see what else you can bring to the table. Fresh products can spruce up your shop and possibly bring the option that is just what some of your fans have been waiting for.

21. You never talk about your shop in person.

Whenever you can: blab about your Etsy store. Word-of-mouth is huge, and that includes word-of-mouth coming from you! Always carry business cards, and pass them out whenever the opportunity arises. If you are embarrassed to talk about your Etsy shop, how can you expect other people to do it for you? Bring it up whenever the opportunity arises, and really become your own #1 fan. The trust you express in your own business instills trust in others to make purchases.

22. You don’t network with other sellers.

There is power in the ability to work with other sellers. What we can accomplish together is exponential compared to what we can do on our own. Don’t be afraid to reach out for advice or to offer help in the Etsy forums, on teams, LinkedIn, Twitter, Facebook groups, or in-person. There is a lot we could learn from each other, and plenty of collaboration possibilities available. Not to mention, being a work-from-home seller can get rather lonely after awhile, and networking can offer a sense of community and camaraderie that you may feel a sense of lack in currently.

23. You aren’t blogging.

Blogging for your business is a gradual, but very possible way to build trust with your potential customers, establish yourself as an authority, and bring in the sales. By providing the kind of content that your target customers will be enthralled with, you will be able to sell your products to your audience in a non-salesy way that actually keep your products moving from the shelves. There is a finesse and art to blogging, but the best way to learn it is by starting now and consistently keeping it up.

24. You haven’t been keeping up with Etsy’s changes.

Etsy doesn’t stick to the same rules, guidelines, or search functionality for very long. The more successful sellers stay on top of these changes as they are happening, figure out how to best apply them to their own shop, and push forward. Yes, sometimes the constant tweaking and twisting can be frustrating, but there is a lot more to be accomplished in taking action over complaining or pining for the olden days long gone.

25. You aren’t tracking where the views are coming from.

Etsy’s STATS feature makes it pretty easy to see where your visitors are coming from. This lets you know, for example, if all the time you’ve been plugging into Twitter is actually bringing in the eyeballs you think it is. And if not? Trail and error will help you decide with activities bring the best results.

Just remember: not all traffic is created equal. You don’t want to get so obsessed with numbers that you start trying to pull in traffic from anywhere and everywhere just to watch them go up. What’s important is that those numbers are representing members of your Ideal Customer audience, so that they are the most likely to actually purchase from you.

26. Your shop looks neglected.

If you still have “Christmas SALE” written in your shop banner even though it’s well past March, it looks like you aren’t tending to your shop as you should be. Just as with the sparse listings mentioned above, this will make browsers feel less trustworthy of you as a seller, and therefore be that much more less likely to buy.

27. You take your sweet time to ship.

Unless you specifically state long shipping times in your shop policies, announcement, and each and every product description, people expect their items to be sent out right away. We are an impatient bunch, and with sites like Amazon offering next-day shipping options, the competition is fierce. Sending out orders as soon as possible will make a huge difference in your shop’s credibility, and how you are viewed from a customer service perspective.

28. You look like a faceless corporation.

Most shoppers on Etsy want the personal touch of buying form an individual, or at least from a small company. If everything looks like it’s been taken from a stock photo website, and there is little to no voice in your written content, you may be getting confused with a massive reseller as a brand. A few personal touches, sprinkled in your product descriptions, photography, and packaging can go a long way in having you recognized as the one-of-a-kind individual you are.

29. You’re lying.

This may seem obvious, but I do see it from time-to-time. Don’t lie to try to get sales, no matter how tempting. Don’t pretend your item is made of gold if it’s only gold-colored, or that it has magical fertility-enhancing abilities or will automatically attract the soul-mate your customer has been looking for. A wallet isn’t going to make your customer richer (though it could make him feel richer), and soap isn’t going to take off 20 years (though it could make your skin feel and look more youthful.) Make sense?

30. You’re begging for sales.

There’s a difference between the charming story of mentioning that you’re a small, one-person shop and you appreciate your customers for helping you to put food on the table and writing in your shop announcement “Please buy from me so I can eat!!!”

Unless you’re being obviously humorous, of course, you don’t want to come across as desperate. It’s a huge turn-off for customers and will have them fleeing your shop before they even take the time to look around.

31. You copy other sellers.

If you think people can’t tell, they can. Sure, you may get a few sales riding on someone else’s coattails, but not for long, and not from the kind of loyal customers you want to be attracting. Stick to being original, unique and freshly YOU and you’re bound to find more success that you can actually feel proud of.

32. You don’t pay attention to suggestions.

If you have customers who frequently say, “Oooh, you should make this!” and you are consistently setting your phasers to ignore, then you are basically ignoring potentially reliable revenue streams. Sure, there are going to be a few ideas that are brought to your attention that you will instinctively know aren’t a good fit for your brand, but at least take the time to consider each one and the possibility of what offering it could do for your shop.

33. You’re breaking copyright or trademark laws.

Once again, please be original. Come up with your own shyte. If you get in trouble breaking either copyright or trademark laws it could cost you a lot more than your Etsy shop getting shut down. It’s not worth the risk and it doesn’t make you look very good either. Become a fan of your own stuff, and that enthusiasm will spread to your customers. Really.

34. Your prices are too low.

When your prices are deeply discounted the average passerby will probably think “what’s wrong with this product” or possibly, they will assume that you aren’t really shipping from the region you claim you are, or that your manufacturing process isn’t as you state. All of these things may be contributing to unsold inventory, without even mentioning the the fact that you could be setting yourself up to go out of business through net losses if your stuff actually was to sell. All important to consider.

35. Your prices are too high.

This is rarely the case although many sellers instantly go to this as the potential reason for their lack of sales.

It makes more sense to re-phrase: your prices are too high for the customers you are targeting.

There, that’s better.

If you want to continue to sell at the more affluent prices then you need to be targeting a more affluent market via your promotion and branding. If you tend to have branding that focuses more on the bargain hunters, such as frequent sales or discounts, then you may need to calculate what options you have for bringing your average anchor price lower.

36. You haven’t developed a memorable brand or style.

You want your products to reach the point to where when someone sees one of them they can recognize it as one of yours, even without any labeling or logos nearby. Keep fine-tuning your designs until this end goal is reached, and then continue expanding it from there. You want a brand that your customers feel affectionately proud to be loyal to, and even brag about having taken part of.

37. You forget to respond to messages.

Even if the answer is no to a particular question or custom request, the proper customer-service-oriented response is to reply back courtesy, preferably within 24 hours.

38. You’re waiting instead of working.

The sales come in when you’re busy taking action. Whether or not their are orders flowing, continue to create and design your products, promote and market, and develop your brand. Too often sellers will take a specific action – and then waste time waiting to see the results. The results are going to come whether or not you are refreshing your stats page every few minutes instead of working on blog posts or product lines. Yes, keep track and measure the results of your actions, but don’t let the stats distract you from pressing forward. As they say, success likes to find you working.

39. You aren’t offering combined shipping.

Offering a discount or free shipping on additional items can be a huge incentive for your customers to purchase more than one thing when they buy from your store. A flat rate or low-add-on cost simply makes sense, especially from the customer’s point-of-view. If your items are super heavy, consider adding some of the shipping cost into the cost o your items rather than completely within the shipping rate, as a massive sticker shock there can be a major turn-off.

40. You aren’t offering a variety of products to choose from.

While you don’t want your offerings to be so scattered and all over the place that you overwhelm browsers, you do want to have a variety of options within your product collections. For example, you want your standard product to be anchored with a more elaborate (and expensive) aspirational piece, and compliment it with potential up-sell products. In jewelry, for example, this means a standard necklace can be anchored with an elaborate statement necklace, and/or complimented with the up-sell options of a matching pair of earrings or ring.

41. You’re making it all about YOU.

Yes you want your unique personality, story, and brand to shine through your shop. However, at the end of the day, your potential customers want to know what’s in it for THEM. Stick to emphasizing what THEY’LL get out of working with you and owning your products, and hone in on the details that matter most to them, not you.

42. You aren’t collecting e-mail subscribers.

The most effective way to keep in contact with your fans isn’t through social media or even blogging, but rather, through an e-mail newsletter. Sending out a simple message to your audience a few times a month to alert customers of new items, helpful content on your blog, or sales, not only brings in more -purchases but also reminds your customers that you’re still alive. We’re all busy people, with limited attention spans. Allowing your potential customers to give you permission to receive notifications from you will have your shop and products at top-of-mind when they think of buying again, or for the first time. Getting permission to deliver straight to their inbox is going to cut through the clutter of social media, and give you a much more likely chance that they won’t forget you exist.

43. You don’t offer multiple payment options.

While PayPal will probably remain the most popular online payment method, there are still several people who would rather use their credit card, or even send in a money order to make a purchase. If you can, more options usually means more potential sales for your Etsy shop, so provide as many as you can and feel secure doing.

44. You don’t ship internationally.

There’s a whole world of customers out there, and with Etsy’s new print-from-home customs label option, you don’t even have to stand in line at the post office to reach them! If you aren’t sure you’re comfortable shipping internationally yet, consider adding a couple of countries at a time, until you get the hang of it and feel more secure adding the option to every location.

45. You don’t have an avatar image.

Now that just looks shady. Build instant trust by posting up your face or at least your logo or a product image.

There. Much better.

46. You haven’t filled out your shop policies.

While it’s true that most people won’t read these (unless they’re making a very expensive purchase), many will often click over for a quick glance. If the spaces are blank, your trustworthiness instantly drops to near non-existence.

47. Your “trendy” products are outdated.

If you are selling on-trend items, then you will need to pay close attention to the fluctuations of what’s HOT and what’s NOT. If you’re still selling MySpace spoof items, for example, then you probably aren’t being sought-after in the searches. Unless you’re going for the nostalgic route, of course.

48. Your shop is flooded with spelling and grammar mistakes.

Mistakes happen. I know, I happen to be one of the worst offenders of not noticing a glaring headline mistake until much later (or having to be told.) However, it does pay to take a second to read over your descriptions, titles, and check your tags before hitting the publish button. Too many “human mistakes” will make you appear unprofessional.

It pays to learn the difference between “you’re” and “your,” as well as “there,” “they’re” and “their.”

49. You aren’t directing people back to your store front.

Many Etsy browsers are going to find and click on your products from their search results, meaning that nay one of your product listings could be their first contact with you. To guide these individuals back to your storefront, where they could potentially find just the thing they were looking for, include a link to your main page in each and every product description.

50. You aren’t drawing from multiple revenue streams.

Whether you like it not not, there is always going to be a small percentage of traffic coming into your shop from other sellers, not necessarily buyers. They may be looking to check out how you do things, get inspiration for their own projects, and so on.

Why not pad your shop’s income by offering a few items for them too?

If plausible, this could mean listing some of your destash supplies, creating some PDF tutorials or patterns or complete ready-to-make kits.

Megan PetersenThis post was written by Megan Petersen, the designer and owner of Megan’s Beaded Designs, where she sells her handmade artisan jewelry and one-of-a-kind hair accessories. It was originally written and published on her blog for fellow creatives, www.BeadingForBusiness.com, where she shares tips, beading tutorials, and articles on running a small business in the arts.

 
jew guide 

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91 comments

  1. Megan, what a fantastic article! This is the most comprehensive list I’ve ever seen, and I think it’s going to be really helpful for lots of Etsy sellers, both new and experienced. Well done.

    Melissa
    {fellow Inland NW Etsy team member}

  2. Great tips! Thank you for the thorough list!
    Becky (Clean Mama Printables)
    https://www.etsy.com/shop/CleanMamaPrintables

  3. Thank you for this great article.
    I knew all this … somewhere, but to see in one list. I’m going to print this one out so I can check it regularly.

    Wendy

  4. I feel like I’m accomplishing much of what you’ve put out here, but how do I go about sending out a newsletter? Is there a feature through etsy that I’m missing or should I be manually adding email addresses as they come in to a mass email I send out? Thanks!

    • You can sign up for a 3rd party newsletter service, such as Mail Chimp, Awber, Constant Contact, or something else. These services make creating form and sign-up links a breeze, and provide a legal non-spammy method of mass e-mailing to those who have opted to subscribe to your e-mails.

  5. Thank you so much Megan for this article. You put things in perspective and order for me and it is very helpfu and encouraging.
    Deganit

  6. Your article was amazing and just what I needed to get my shop back in gear. Thank you for a welll written article with concise tips!

  7. I so enjoyed this good and important read. The wording was wonderful in getting the points across. I knew all of this, but didn’t know how important it really was! I agree with Michelle…how do I go about sending a newsletter to my customers? Thanks so much.

  8. Great tips! Seems like every article I’ve read recently has beaten the drum to start a blog, so I guess I really should get the lead out and do it. Thanks for the inspiration!

  9. Very solid advice, excellent for new shops & experienced sellers alike. Thank you for the great reminders & tips :)

  10. This s such a comprehensive list and has given me lots of ideas, over as above the ones that I already do. Thank you but I also would like to know about setting up a newsletter.

  11. Great article. I feel I’m doing OK on most of these items, but am not sure why I am not seeing more sales. Of course, photography can be improved.

    Thank you.

  12. And what if you do all of these things and still don’t have success on Etsy? I have done EVERYTHING above. My work is good, I know because I sell at shows. Sometimes I think you can just slip through the cracks on the web. This is my experience.

    • Yup– that can be the case, I definitely have more sales at shows in person than I do online. I think (depending on what you sell) sometimes that audience just is more ‘hands-on’ than others, or less tech-savvy, or sometimes just likes the atmosphere of the show, where they can chat with the creators as they’re shopping. I myself sometimes like to browse online, but buy in person.

  13. Owning an Etsy shop isn’t easy. You need to be more than willing to work hard for it. Great points.

  14. Great article! Thank you for sharing with us !!
    Emese

  15. Defiantly turning this into a series for my blog!

  16. Great tips! Although I think I follow most of them I am completely missing the boat with social media. I can’t get past 149 likes and I was told that advertising is simply a waste of time. What are your suggestions?Thanks!

  17. Karen Isaacson

    One thing I would like to point out that you missed: ALWAYS READ WHAT YOU WRITE. Don’t rely on a spell checker. Example: #34, repeated word ‘the’. Another example: #38, “Whether or not their are orders flowing…” Yet another example: #3, “Wen an item expires without selling,…”.

    It is so easy to overlook this, and yet it is as important as checking your spelling, and not just because grammar fiends give you crap about it; frequently, when you re-read your prose, you think of a way to polish it so that your rough diamond of a description sparkles even brighter.

  18. Thank you for all the great tips and insight. My favorite was #38. I totally agree that I often get discouraged, and then remember I must take action for anything to happen!

    ;) Ashley
    https://www.etsy.com/shop/LadyLucasStore

  19. Great article, great tips. Shook my head yes several times. Look forward to working on the ones I know need help.

  20. Thanks for a great article Megan. Very helpful having you cover so many points. I’ll be going over these and seeing where I fall short, and what I need to work on more.

  21. Great article Megan, THANKS!

  22. Excellent article! I’ve been an Etsy seller for nearly 5 years and even I’ve noted down some of the points to action.

  23. Thank you, just getting started selling online. Very thorough article, have made lots of notes!

  24. Thank you very much for this great article!

  25. Thank you for the advice. I will be working on changing my Etsy shop. (❁´◡`❁).
    https://www.etsy.com/uk/shop/TheHookNeuk?ref=si_shop

  26. I have a hard time getting newsletter subscribers and I try to keep my messages to a minimum. Running a giveaway for subscribers and still not seeing increase. How do you suggest I get customers to join?

  27. Thank you so much for this great post. I am in the process of setting up my Etsy Shop and I will find it really useful. I feel like I am in the middle of entering a whole new and confusing world of on line shopping and marketing and this post is so clear and concise. Please keep them coming!

  28. Wonderful, and informative article! I found a couple of things I know I really have to start paying attention to: adding new items on a regular basis (I do relist often), and directing buyers back to my storefront. I also need to add more destash items! Thanks again!

  29. what a GREAT article!! I mentioned this on my blog!

  30. Great tips! I know I need to work on some of these! I never thought of selling how-to’s to other soapmakers, but that is an interesting concept.

    https://www.etsy.com/shop/TheLittleSoapStore?ref=si_shop
    http://www.littlesoapstore.com

  31. Thank you for sharing these tips! I’m always looking for ways to improve my shop and my customer service. #1 (Few items listed on Etsy) is probably the one I relate to the most. I do mostly OOAK items so I don’t produce a lot at one time. I’m still fairly new and welcome feedback from my fellow Etsians!

    http://www.etsy.com/shop/KabookieJewelry

  32. This is an awesome article. I’ve had my store active for a couple of weeks now, but have only had 10 sales. I’ll put these into practice to see if this helps! Thanks so much again.

  33. What a great list of Tips!! Thank you so much for taking the time to do this. I picked several out that I need to improve on! Thanks again, Carolyn

  34. Thank you so much for this article! It’s just what I needed to read. Lots of items you mentioned that I know I need to work on to improve my Etsy shop. So thank you again. I couldn’t have read it at a more perfect time.

  35. I am aware of it, that I still need to work on many points, that were mentioned here. It is also good to read your article and check how many I did apply. Thanks for the tips:)

  36. The reasons is also in etsy’s changes. When I opened my shop in 2009 I had no problems with views and sales without any additional blog promotions. After a while I had to close it for a few years and now when I have to stay at home on my maternity leave I re-opened it. I have the way better photos, tags and description. Also the level of my works is higher now. I have the same number of items in my shop and try to list more frequently. Also I write about my items in many blogs and communities but it is has the opposite effect. After a few months I still have no any sales and somedays zero views…
    I remember before they had that feature called ‘recently listed items’ so when you were listing or re-listing smth you had some views in any case. Yesterday I listed a new item and it has zero views and one heart (probably from one of my fans).
    I made a research and I am not the only one with such a problem: many people who have more than 100 items in their shops and who had before more than 200-500 views a day now only have up to 20. So there is smth else besides all the above mentioned reasons. But I do agree with you completely.

  37. I tend to disagree with most of this. I believe these are good tips to sell on-line but not necessarily good tips for Etsy or really any other place on-line where you are at the mercy of other rules and regulations.

    Etsy, Ebay all of these places are geared to make lots of money quick and then the companies themselves will probably be resold several times to the next highest bidder who wants to make a quick million and get out. One way you can tell that this is going on is the fact that Etsy is raking in billions of dollars but yet still does not have phone support. Their customer service is also terrible and seems very unprofessional, they don’t appear to be trained to handle customer complaints or problems or even security issues.

    Heres another FYI eBay and PayPal are owned by the same people so when you get hit with your 10% final value fee you are hit up a gain by PayPal (Same company) for another 3.5% Then they even have the nerve to take a fee out your actual shipping costs.

    Etsy will not support small shop owners that do not have good sales. If you are not making them money on fees then your items will not be at the top of their page…It just won’t. As a business woman myself I try to think of how I would run a site like this but it’s hard because I am not a greedy spirited person so I enjoy paying my employees fair wages, I would not allow foreign eCommerce,especially where unfair labor practices are endorsed. Honestly I am not sure how they get away with it. eBay did the same thing and guess what…years later I am now competing with someone who can make a crappy version of what I make for $1 and free shipping smh.
    BUT if I was my fellow colleagues…I would run Etsy as cheap as possible (no phone or tech support) I wouldn’t care about customer complaints (after all it takes several years before a company can be truly affected by negative reviews) then I would open it up to the world so that I could have the maximum amount of sellers bringing in the maximum amount of profit.

    I know everyone thinks places like this are all for the artists and hand-made community but I can assure you they are not. Some will get lucky, most will not.

    If you do sell on Etsy…DON’T purchase advertising through Etsy…it doesn’t work and is a waste of money. I studied this for 3 years on my own store in every way imaginable and there is not a notable difference from months that I advertised with Etsy and the months that I did not.

    The bottom line… if you do not notice any traffic increases on your Etsy store or progressive differences within the first full year then Etsy does not like your items and you should consider tweaking them or starting all over all together. I believe you can have a good idea within 6 months how good your items will do. Don’t waste time on Etsy promises. Certain things sell on Etsy and some don’t. If you don’t fit into that criteria than consider changing your items or changing the venue you sell at all together.

    Different things sell differently in different places.
    Used to love Etsy now I don’t care for them, their just like eBay and definitely moving in the same direction as evidence has shown us already.

  38. Thanks for the tips. Will be re checking everything in both my etsy shop and my online shop :-)

  39. Hi! I read all your items, and they make perfect sense. I am currently working like a dog but patiently awaiting my first sale. :) Anyway, I just wanted to mention that in item # 38 you use the word “their,” but in item # 48 you talk about learning the difference between their/there/they’re. My English teacher self would like to gently point out that it wasn’t correct usage in #38.

    Don’t worry, I know you were trying to be ironic.

  40. Thank you for sharing these tips! I’m always looking for ways to improve my sales. I found this great Etsy relisting service that help me renew my items. Brilliant! I can create rules to renew a specific item, an old item and even sold out item, and it will do it automatically. You pay a small fee for unlimited renewals. Lifesaver this September. It’s called http://www.bestautorenew.com. Hope I helped…

  41. Great aricle,thankyou. I started my shop last month. there are views but not sales.

  42. This is possibly the best article I’ve ever read about selling on Etst! I think I’m doing ok but there are definitely a couple more things I need to implement having read this. Thank you!

  43. Great tips! I will definitely bookmark and review all the items to see how I can improve my shop. Sales are unusually in decline mode.

    Thanks!

    http://www.etsy.com/shop/babicakescouture

  44. This was perfectly put. I agree with all of it.

  45. GREAT GREAT article!! Thanks for posting!!

    Kelly

  46. Thanks for that…great advice. :)

  47. Amazing tips for a new Etsy shop!
    Thanks so much.

  48. A fantastic read with rich advice. So many small things one may not consider on their own, thank you!
    Alice Celeste
    DreamingAlice.etsy.com

  49. a great checklist… should be a list we etsy sellers return to and recheck from time to time…..

  50. Definitely a great article – thanks for the tips! Per your suggestion #48, I think your own work could use some editing!! Check the difference between “its” and “it’s,” remove apostrophes from plural nouns, and correct the spelling of “when” in tip #3. Those changes alone will lend credibility to your article.

    Thanks again for the thoughts!

  51. Thanks for sharing all these tips. I am new to Etsy since Sept. 2014 and am still learnig tnew ideas an making changes. It is helping to get a lot of views, but sales are still slow coming.
    My Store is LoventhalPhotography.

  52. All in all some great tips. But I found a typo in tip #38 “Whether or not their are orders flowing”. My husband is an English teacher. He gets very annoyed when students make that mistake in their papers…

  53. Many thanks! No many good and logical points.

  54. Thank-you for the tips! I have a few of these to work on in my shop. :)

  55. Enjoyed reading this article this morning. We’ve been on Etsy since 2013 and have been quite successful, however it’s always nice to read articles like this to refresh on what’s working and what may be missing. Thanks a lot!

  56. Thanks for this excellent article it’s given me all the tips I need. I’m about to set up an Etsy store so this is great info to have and I will bear each of these points in mind.

  57. JavaniceHandyCraft

    Some great advice,,, majority of it is common sense,, but that is exactly what we need to keep on track. !! thanks for taking the time to share this !! #positivefeeling https://www.etsy.com/shop/JavaniceHandyCraft?ref=hdr_shop_menu

  58. that was helpful thanks!!!

  59. Thanks so much for the awesome tips! I just opened up my shop, so am still looking for all sorts of advice! :)
    https://www.etsy.com/shop/KanoelaniArt?ref=hdr_shop_menu

  60. Very helpful – thank you! I don’t currently have a blog so I’m clearly missing a trick here. Would you recommend a particular blogging site?

  61. Thank you for giving it to us straight! Awesome article. Totally a bookmarker for sure! Like a checklist; and I like checklists.

  62. Thank you for some great tips. It can be very frustrating to put so much time into a shop and not get many views. Being a new shop, this article makes me aware of that I need to work on. There is a lot of hand stamped jewelry on Etsy and I try to put my own spin on it.

    https://www.etsy.com/shop/JustSayItJewelry?ref=hdr_shop_menu

  63. I’ve worked so hard on my site and have followed many of the great suggestions above — still trying to be patient and still improving my shop little by little each day hoping for a few sales! I wish someone would just tell me if my products are not something that people would buy!

    https://www.etsy.com/shop/woolenblooms
    https://www.facebook.com/pages/WoolenBlooms/1376969812615621?ref=aymt_homepage_panel

  64. Thanks for writing this great article! It was so informative and a great clearvlist of steps to directly work on each day. I just opened my shop last month and I am sure these tips will help!https://www.etsy.com/shop/VintageinMyDreams

  65. Thanks for the great post. I have been working on some of the tips here and it has definitely made a difference. It’s a work in progress, and I keep coming back. My latest update was directing traffic back, which I am finding is making a Big difference in traffic.

    https://www.etsy.com/ca/shop/TheEclecTiqueRaven?ref=hdr_shop_menu

  66. Thank you for this post. It is comprehensive and gives proper guidelines. I have recently open my shop and I am constantly looking to improve. It is encouraging to to read this post and see that with the right actions results will come.Thanks for sharing!

  67. Thankyou for all this very helpful guidance. We are always learning and I am enjoying the journey.

  68. Thank you for the comprehensive list. I’m new to etsy, and this is going to really help me get started. I’ve been learning a lot about tagging and stats, but didn’t realize all of the other tips that could help out.

  69. https://www.etsy.com/shop/AnneTweekes
    Lots of good advise here. The one thing I would say many of us need is clear instructions or concise tutorials on how to deal with the tech aspects of on-line sales.
    A second is how to make your photos “unique.” I am an amateur photographer and I find there is only so much you can do to create a “unique” without a dedicated studio type set-up.

  70. Great article! Very well written and full of good advice. Thank you!

  71. thanks for the information. very helpful.

  72. I am a new seller myself. This week I have had more than 5 sales. It fees like i won the lottery. But after reading through your list I can see that I have made so many newbie mistakes. Thanks for these reminders. I am going to spend the next few days fixing all my amateurish errors you have pointed out. http://www.wunderlabel.com

  73. Bottom line is there’s always something to be done. It’s a little daunting to keep all these in mind and checked for every listing. I do believe in cohesiveness but boy I would hate to many so many variations of an item that eventually doesn’t sell well. Etsy is overcrowded at this point – just my 2 cents.

  74. Thank you for this reminder. Got a lot of work, now.
    Fat Pen
    http://fatpen.etsy.com

  75. Very good article!
    On thing that sticks out is the comment about international shipping .SO so many people have missed out on a sale from me because they don’t do this!

  76. You might want to update your “Top 10 Etsy Sellers” list; at least 2 of those shops are no longer on Etsy!

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