Tuesday , 4 August 2020

Small Business Tips

Nitty Gritty Knowledge for Online Entrepreneurs – Customer Service

Don’t assume your customer knows your business. It is your job as an owner to be on the lookout for mistake potential. At the end of the day, YOU are responsible. If you insist on telling yourself it’s not your fault, then at least assume the responsibility for the way you deal with it. Do everything within your power to alleviate the customer from blaming herself. Read More »

Etsy Shop Worst Case Scenarios

Are you prepared for these worst case scenarios in your Etsy shop? In this series of articles I'll take a look at the bad and the ugly and offer up some suggestions about how to protect your shop when things go awry. Read More »