Tuesday , 20 October 2020
The more work you put into it, the more positive results you'll get out of it! Do your research, check out highly successful shops and see what they do that makes them stand out?

My Etsy Story – Ashlyn Design

Red Dots Shroom - Lampwork Bead

Red Dots Shroom - Lampwork Bead

My Etsy Story – Ashlyn Design

1. Tell us your Etsy story.. how you got started in your craft and how you started selling on Etsy.

For about 10 years, I was focused solely on the publishing sector of the crafting industry: featuring my scrapbooking and paper craft projects, with jewelry design thrown in there every once in a while. But then I started to suffer burn-out and took up lampworking (the making of glass beads) as my “hobby from my paying hobby” and began amassing more glass than I care to admit! LOL I quickly realized that I had more glass to make beads than I would ever be able to personally wear or give away to my friends and family during my lifetime. I had heard about Etsy through some friends who loved it, but didn’t seriously consider it for myself until my sister-in-law commissioned me to make 12 glass-topped bottle stoppers for Christmas gifts. That was the big push I needed to start selling my work and became the beginning of my journey into the retail side of the business.

2. What have you learned about business since you launched your Etsy shop?

The more work you put into it, the more positive results you’ll get out of it! Do your research, check out highly successful shops and see what they do that makes them stand out? Subscribe to great forums like Handmadeology to make sure you’re on top of all the current business practices, marketing trends, latest helpful software, etc. Don’t underestimate the power of networking either.

Robin Bird Egg - Single Handmade Lampwork Bead SRA

Robin Bird Egg - Single Handmade Lampwork Bead SRA

3. Tell us one piece of advice for new sellers.

Treat your customers the way YOU would like to be treated: send their items in attractive packaging and include a handwritten thank-you note with it. It lets them know you care about both the quality of your work, and that you think they are special. Also, don’t forget to follow up with a quick note of thanks through email or Etsy convo as soon as you see that you have the sale. Great communication and a personal touch are never unappreciated or forgotten! *Ü*

Navy Silver Bumbledots - 6 Handmade Lampwork Beads SRA

Navy Silver Bumbledots - 6 Handmade Lampwork Beads SRA

 

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5 comments

  1. Great story and advice. Customer service is so important. Your work is beautiful and photos are outstanding!
    This one in particular is just dreamy. http://www.etsy.com/listing/59436267/black-and-white-polka-dot-heart-lampwork

  2. Wonderful story, love the part of treating your customers the way you would want to be treated. Everything you said is so true. Thanks for sharing a part of you.

  3. the lady speaks the truth – i am happy to say I am one of her customers. Her work is terrific and so is her customer service!

  4. Yes, I haven’t sold anything yet, but have bought from many etsy shops and I receive cute packing, unique packing and a nice note. Sometimes a little something extra with my purchase. I do feel appreciated.

  5. Thanks for sharing, also the encouragment that means a lot just to know that there are great people selling on Etsy that care and ready to help. Its appreciated!

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